The food was amazing. Service is excellent and the ambiance is perfect There are so many choices and the coffee is delicious

Let me do everyone a favor. This is the spot! In town for our son's graduation, spent some time try to figure out where to go as a family for starters. We decided to go here. So good when a plan comes together! Food was great! Service was tip top! Our sever even brought out an amazing piece of cake with a sparkler on it for our Sailor. Didn't even ask for it! But let me tell you, that was the icing on the cake! Thank you so much!

Given our long-standing friendship and patronage, it's natural to feel comfortable entrusting them to deliver their signature excellence, resulting in outstanding service, quality, and culinary delights for our family celebration of 9 for Thanksgiving. Marko consistently delivers flawless service, and Scottie, in his managerial capacity, ensured our family's requirements were met, taking particular care with our two elderly parents in wheelchairs. Additionally, other skilled servers, including Ryan and Tyler, provided intermittent check-ins. If you're deciding to visit Primo--do it!-- you won't be disappointed!!

We had an amaaaaaazing dining experience this trip! Karen was wonderful and attentive. The miso-glazed sea bass is always so delicious. Lamb lollipops are always a must! Drinks from the Speakeasy menu were on point. The ambiance is so nice when they dim the lights and have either music playing or a guest performer. Love the live acts! We had some issues previously but Elliott, Karen, everyone shined this time. The food was just perfect. We left stuffed, happy, and highly anticipating our next visit!

Primo is a premier northshore dining establishment that provides the feel of upscale city dining with excellent food quality and service to match. The ambiance of the restaurant emanates an upscale yet inviting vibe with incredible appetizers, deliciously well proportioned entrees, and outstanding cocktails. Whether dining at a table, enjoying a a relaxing evening at the bar, scheduling a party, or attending a unique event, your experience is paramount to Primo from the moment you walk in the door. We have been regular patrons since Primo opened and appreciate the owners and the entire staff for their incredible work on bringing this gem to the north!

In a time where service can make or break a dining experience, encountering exceptional waitstaff is like finding a culinary treasure. During our recent dining adventures, we had the pleasure of being served by three outstanding waitresses whose professionalism, attentiveness, and genuine warmth elevated our entire evening. First on the list is Eve, whose efficiency and grace were evident from the moment she greeted us. Eve effortlessly juggled multiple tables with ease (as did they all), never once allowing our needs to be overlooked. Next, there was Krystal, whose impeccable timing and attention to detail left a lasting impression. Her friendly demeanor and genuine interest in our satisfaction made us feel valued and well cared for throughout the evening. Lastly, but certainly not least, Nikki B. exuded warmth and hospitality from thee moment she waiting on us. Never once did we ever witness her without a smile! (Applause!) Her smile was always genuine and engaging personality is something we rarely experience. Eve, Krystal and Nikki B. exemplify the epitome of outstanding service in the hospitality industry. Their professionalism, attentiveness, and genuine warmth set the standard for exceptional waitstaff, and their contributions undoubtedly enhanced our dining experience. Bravo to these remarkable individuals for their dedication to excellence.

Once again, Primo is a good spot in Gurnee Illinois! Made reservations for a Friday and informed them we were going afterwards to see Jay Leno at the Genesse Theater in Waukegan Illinois . Made reservations for 5PM, so as not to feel rushed. Which worked out perfectly. Our Server was, Taylor, you could sense the level of experience.

I have seen mixed reviews on Yelp but I wanted to try this restaurant anyway. The ambiance is really nice and you can tell the owner spared no expense. The waiter was not the most attentive but the food and ambiance made up for it. I tried the Pear martini, but it was too bitter so instead I ordered a Blueberry lemon drop martini which was delicious and the old-fashioned was very good. The braised short ribs with pasta was in the smaller side, but still very good. The cheese ravioli with meat sauce was fresh, delicious, and fantastic! The crème brûlée with raspberry sauce was very good. I will definitely be back!

Primo Italian American Cuisine in Gurnee offers a casual-chic ambiance with a menu full of Italian-American classics like steak, seafood, and of course, pasta. They've consistently impressed me with their fresh, flavorful dishes and attentive service. The pasta always hits the spot - cooked perfectly al dente and bathed in sauces that pack a punch without being overpowering. The atmosphere is warm and inviting, with a cozy fireplace for winter nights and a charming patio for summertime dining. And the service is always friendly and helpful, ready to guide you through the menu and answer any questions. If you're looking for a reliable Italian spot in Gurnee, Primo is definitely worth a try. You won't be disappointed!